Job Details

Job Title System Administrator III
Last Updated On 01-01-2017
Company Emids
Location Phoenix, AZ, USA
Experience 3 - 5 Yrs
Exp. Level Junior
Job Rate / Salary DOE
Certificates Preferred No
Employment Types Full-Time

Skills Required:

  • Design, implement and maintain Enterprise Mobile Device Management (MDM) and Mobile Application Management (MAM) infrastructure systems 
  • Mobile device administration 
  • Manage large-scale device deployments 
  • Create/configure customized polices 
  • Develop and execute activity, performance, and compliance reports 
  • Resolve escalations from the End-User support team and manage vendor support cases, as well as, take ownership of product issues 
  • Train end users and support teams on device technology 
  • Consult with business unit systems groups on their mobile strategy and contributing to creating solutions for their mobile needs 
  • Provide exceptional customer service to Dignity Health end users, Business Stakeholders and other members of Dignity IT 
  • Minimum of 5 years’ experience with Linux Server operating systems 
  • Minimum of 4 years’ of industry experience in technical support role supporting MDM 
  • Minimum of 3 years’ of industry experience in technical support role supporting MobileIron 
  • Experience with design and implementation of Enterprise Mobile Device Management infrastructure 
  • Experience performing On-Premise MobileIron HA installations 
  • Working knowledge of email Sentry setup & management 
  • Experience working with security teams to plan and implement security/device management policies 
  • Expertise with troubleshooting MDM related issues 
  • Strong understanding of mobile device operating systems (iOS, Android and Windows primarily) 
  • Best practices for supporting a large-scale enterprise mobile device program with 10k plus devices 
  • Ability to quickly interpret MDM vendor updates for applicability to existing environment including urgent upgrades and patches 
  • Knowledge regarding emerging mobile technologies and security 
  • Strong understanding of virtual and physical servers/appliances and infrastructure architecture 
  • Experience with testing/Quality Assurance methodologies 
  • Operational experience with storage networks and technologies (EMC, NetApp) 
  • Ability to develop and organize written documentation and procedures 
  • Understanding of project governance, compliance, audit, and risk management principles 

Required Skills :